OUR TESTIMONIALS
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A few months back I had the best experience I have ever had when taking my car to be checked for new brakes. Everyone I came in contact with was so genuine. Kyle and Bob listened to my concerns and checked my entire car. Everything turned out to be just fine and they didn’t charge me a dime.
I had such a positive experience that I brought my brand new car in today for a tire swap. What a great mechanic shop! It’s hard to find a reputable mechanic that doesn’t take advantage of you. Kyle, Bob, and their crew not only know what they are doing but are extremely talented, hard working, and personable people. I highly recommend New England Auto & Truck LLC. to anyone needing mechanic repairs, collision repairs, NH oil undercoating, and all other basic vehicle maintenance work. Great work and I look forward to returning! :)
Kiahna Estes
These guys are the most reliable, respectful, and honest car mechanics I have had the pleasure of working with. They offered their on-site rental car when I experienced some car trouble almost an hour away from home. They updated me throughout the process with maintenance that had to be done. Though a minor problem, it was one I caused myself and as a woman who has never felt comfortable walking into any auto body shop before without being scoffed at or judged, they were kind, understanding, and helped me laugh about it on my way out. And oh yeah, the shop pup was just another wonderful perk.
Katherine Anderson
My engine was low on coolant and I pulled up hoping they were open. Friendly service, took under 5 minutes. Didn’t charge me anything! Great guys.
Nicholas Pestone
Not one to leave reviews, but I felt I needed to do this one. These guys did such a good job and saved me future headaches by being good people. I am from NY, took my boat out of the water at Lee"s Mill late on a Sunday to travel home and found one of my bearings was shot on the trailer. Had to spend the extra night locally and try to find someone close to help me out short notice so not to have to leave my boat and trailer 6 hours away from home for weeks to get it repaired. Tried over 20 places in the Moultonborough area and with the exception of one other (Sanchez Auto) who said he would "try" and look at it, New England was the only one who got me in within a couple of hours. I explained my situation, and Bob could not have been better to deal with. He looked at trailer, determined the issues, worked on getting parts and then him and his team busted their arses for several hours, Worked past closing to make sure that my trailer was fixed and road ready for me to get home that night. Bob was hands on in showing and explaining to me the damage, explaining my options to fix it, explaining the costs, and making sure that I was aware of what to expect every step of the process. Once I gave them the green light to proceed with the repair, they went to work. Bearing was destroyed, and spindle needed replacement. New axle was weeks out to order, but Bob made some custom repairs with what he had in the shop and trailer was like new. Took extra time to replace the other bearing assembly to be sure there were no issues when I got back on the road. Easily could have put it off when they found the extensive damage, but they didn't. Honest, good people, highly recommend them. Thanks again to Bob and his crew.
Tom Wall
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